Residential Drug & Alcohol Rehab in Roanoke, VA

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Quality Care

You deserve compassionate and quality care. Using the latest evidence-based clinical best practices, your well-being will always be put first. You’ll be cared for by a highly skilled multidisciplinary team of addiction professionals in an environment where you can become the best version of you.

Individualized Treatment

We know that your journey is your own, that’s why we believe in flexible, personalized treatment. At Pinnacle, you won’t receive a standardized plan. We take the time to understand your needs and collaboratively work with you to create a treatment plan that uses the latest clinical tools and gives you the chance to take charge of your own healing process. We’ll work together to pave your road to recovery that evolves with you.

Ease of Access

Through partnerships with insurance providers, Medicaid, Medicare, and flexible payment plans, we’ll work with you to make sure you get the care you need. Call our 24/7 Patient Access Center to take your first step, and we’ll address all your questions.

FAQs

• Do You Accept Insurance?

  We understand that coverage can be a significant barrier to treatment, which is why we work with most major insurance plans, including Medicaid. We also work with Medicare Opioid Treatment Programs. Once you’re enrolled in our program, our admission staff will contact your carrier in order to determine eligibility, coverage, and payment responsibilities (deductibles, co-pay, etc.). After we’ve gathered your information, our team will explain your benefits and any additional financing options that might be open to you.

• Do You Accept Out-Of-Network Insurance?

  If your plan includes Out-of-Network coverage, we can provide treatment and bill your insurance directly. However, Out-of-Network services may involve higher deductibles, coinsurance, or copays, and sometimes you may be responsible for the full balance. Patients without Out-of-Network coverage can choose self-pay. We know insurance can be overwhelming, and we’re here to help every step of the way.

• Do You Accept Medicaid?

  We proudly accept Medicaid for all our addiction treatment programs.

• Is Your Institution Accredited?

  We are registered with the Commission on Accreditation of Rehabilitation Facilities (CARF), the National Association of Addiction Treatment Providers (NAATP), the National Association for Behavioral Healthcare (NABH), and the Rehabilitation and Community Providers Association (RCPA). These accreditations mean you can trust that we offer cutting-edge treatment, adhering to standardized best practices established by the most respected accreditation organizations in the world.

• What Are the Benefits of Inpatient Treatment? (if applicable)

  Inpatient treatment provides daily, holistic therapy in a safe and comfortable setting, where you can concentrate on recovery without the stress and distractions of daily life. Our inpatient treatment programs also offer mediation support if best for the patient’s treatment plan.

Insurance Coverage

Most health insurance covers substance abuse rehabilitation and mental health counseling.

However, coverage varies between individual policies, which may include provisions about in-network vs. out-of-network, as well as the duration of treatment.