I transfered to this clinic today from medmark out in Fairfield. From the moment I walked in the door to when I felt like they legitimately cared about me. The clinic i transfered from isn't the most efficient clinic, not bad mouthing them but stuff just doesn't happen very smooth there all the time. The woman working up front here at aegis, Martie, was flat out incredible. She went above and beyond to make sure that what can easily turn into an absolute nightmare to deal with easy, and did everything she could to make sure I got my meds as fast as possible. She was very friendly, did a great job of helping me understand each part of the process, and showed genuine caring and compassion. I've dealt with quite a few clinics over the years and Martie and thr staff as a whole help make sure while you're there you feel safe and like they actually care about you and getting your life on track. The doctor was an absolute pleasure to deal with, she took the time to explain everything to me in a way that I understood, and even shared some stuff about methadone with me that none of the other clinics told me in the 6 years I've been on methadone. The dosing nurse and the other staff members I spoke to were all very friendly and outgoing, making sure I felt as comfortable as possible and had everything I needed. Every other intake I've done has been 3 plus hours and a huge pain to deal with. Had Aegis not been waiting for almost 2 hours on paperwork from my old clinic I'd have been out of there in 2 hours, maybe less. I'm not usually someone who leaves reviews unless the place I have been to provides exemplary ans remarkable service, and Aegis did exactly that. If you're looking for MAT treatment or anything similar that Aegis provides, these are the people you want to see. I just wanted to thank Martie and everyone else at the manteca Argis location. You all are amazing and I'm so grateful for your help today. This clinic needs to be the industry standard all other clinics model their operation off of
Raj S.
